Freya Ou
Freya is an Ambitious Global program Lead & Strategic Advisor who helps the organization's productivity and transformation, international projects/product optimization, managing change and fostering team collaboration, and actively identifies innovative enhancement solutions. Experienced in the software industry in 5 countries across 3 continents, managing international teams across EMEA, North America, and APJ with change, ERP / Web/ Mobile APP projects, operational efficiency and effectiveness improvement, unified structure build-up and optimization, etc. Exceptionally curious and always striving for achievements.
MBTI: ENTJ
[ Highlights ]
Program Management | Project Management | Global Team Management | Change Management | Business Process Improvement/Optimization | Operational Efficiency | Sales Enablement | Client Relationship Management | Team Management | Performance Management | Cross-Functional Collaboration | Cross-Cultural Cooperation | Agile | Scrum | Interpersonal | Self-learning | CRM | SAAS Products | Web | Mobile APP | Android | iOS | ERP System Development
[ Achievements ]
- Productivity and Efficiency Optimization/ Process Improvement: Setup new tool and structure, improved the product development flows and customer request channels that increased work efficiency by 30%
- Alignment Improved and Team Engagement: From a team working in silos to aligning project teams from 30% to 70%. Transformed the team's way of working and fostered stronger collaboration.
- Innovative PM Governance Standardization: Restructured and standardized the process, tools, and methodology with automation for the best practices tailored to the organization
- Increased customer business Engagement from 10% to 100% by constantly improving services and feedback.
- Sales: Landed 5 contracts successfully in 2 months with C-suite executives in the hospitality industry
- Team Management/Performance Analytics: From 0 to set up the quantitative team performance reports and analysis for evaluation.
Speaking :
Topic: "PMO as a Driver of Change" in Oct, 2023
Speaking at The PMO Event - "Transformation and PMO networking" at October Gallery in London, UK
Reference Link: https://www.eventbrite.co.uk/e/transformation-and-pmo-networking-at-october-gallery-tickets-720776019477
Speaking about a Success Story Sharing: Improved the Team's Productivity with Innovation
Open Mic at the PMO Leaders Annual Conference as a PMO Leaders ambassador in the UK
Reference Link: https://www.thepmoleader.com/2023-annual-conference